Pre-sales & hosting fit
Questions about game selection, memory, storage, migrations, web plans, expected workloads, or whether a service is a practical match.
Build a hosting request →Support begins before the ticket
Find the rightnext step.
The OutlawCoreStudios Support Center brings launch guidance, service explanations, migration preparation, common answers, and direct contact routes into one place.
Choose the correct route
Help without the department maze.
Use the route that matches where you are in the process. This keeps technical questions, sales planning, and custom project requests from being mixed together.
General company contact
Partnership questions, account concerns, accessibility feedback, policy questions, or other non-project communication.
Open the contact form →Studio project planning
Website design, graphics, FiveM resources, Minecraft plugins or mods, dashboards, integrations, and multi-service builds.
Build a guided project brief →Existing client support
Service-linked tickets, billing history, attachments, priorities, and technical escalation will live inside the dedicated client platform.
Open the client portal →Before contacting support
Bring context, not credentials.
Useful context helps us understand the issue or request quickly. Sensitive access information should never be placed into a public form.
- Service or project type and the affected game, site, or platform
- Exact version, framework, loader, or control panel when relevant
- The action taken and the result you expected
- Error messages with secrets, tokens, and private addresses removed
- Approximate time the issue occurred and whether it can be repeated
Security rule
Never submit passwords, API keys, private tokens, recovery codes, database credentials, or license keys through a public form.
Secure access should only be arranged after the request is accepted and the correct authenticated process is available.
Read the privacy policy →Popular guidance
View all articlesAnswers built around actual launch work.
Start with these practical resources, then move into the complete knowledge base for more detail.
How to choose a starting RAM amount for a game server
A practical way to estimate memory without treating player count as the only performance factor.
Read article →Preparing a FiveM server for migration
Organize resources, database exports, configuration files, and licensing details before a host move.
Read article →Moving a Minecraft world, plugin server, or modpack
What to collect before transferring an existing Minecraft environment to a new service.
Read article →Understanding backups, snapshots, and restore points
Why backup count, retention, frequency, and off-server copies matter more than a single checkbox.
Read article →Public support expectations
What this website can—and cannot—do yet.
Public guides, configuration planning, quote intake, contact requests, status visibility, policies, and direct pre-launch communication.
Authenticated tickets, customer identity, service selection, priorities, replies, attachments, billing context, staff assignment, and complete history.
No public form should be treated as an emergency alert channel. Active-service incident procedures will be defined when production hosting enters service.
Still planning?
Build the request with us.
Use the advanced hosting configurators or the guided project planner to give the team enough context for a meaningful response.